Reference

Privacy Policy for 7 dewa Accounts

7 dewa Privacy Policy explains what we collect when you open an account, use DANA, OVO, GoPay or QRIS, and access the lobby from your phone or desktop.

Account dataWallet recordsCookie choicesSecurity checks

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How Our Privacy Policy Applies

7 dewa Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy starts when you submit account details and continues while you use the login path, wallet status screens or lobby pages. We may record contact details, verification results, device and browser signals, session activity, payment references and messages you send to support. A DANA,

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OVO, GoPay or QRIS reference helps us identify a transaction without treating your wallet password as an account field. We use records to process requests, investigate unusual access and meet applicable legal duties. Where access or eligibility is discussed, it depends on local law. If you
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stop using the account, we retain records only as needed for security, dispute handling, legal duties and the purposes described here.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR WAY

Privacy Questions Near Your Account

A clear contact path helps you act on the Privacy Policy instead of searching through account screens.

DATA CARE DETAILS

Inside 7 dewa Privacy Controls

We keep privacy work connected to the actions you take: opening an account, confirming a phone detail, signing in from a device, checking a wallet status or contacting…

Account details

We use the contact and verification details you provide to create the account path, confirm that a request comes from…

Device signals

A phone or desktop session may produce browser, device and login signals that help us spot unusual access.

Cookies

Cookies can keep your session connected and help us understand which privacy pages are opened.

Payment records

We may retain payment references, status information and related account events for DANA, OVO, GoPay, QRIS, bank transfer or virtual…

Retention period

We keep personal and transaction records for the period needed for account security, service administration, dispute handling and legal duties.

Your request

You can ask for access, correction or clarification by contacting us through the account support path.

Privacy Policy Answers for Indonesia

These Privacy Policy answers cover the questions we expect you to ask before opening a 7 dewa account or checking a wallet status. We keep the wording practical: what we collect, why a device signal appears, how cookies affect a session, how long records remain and how you can request action. If your question concerns a specific account event, include the relevant contact detail and payment reference so we can identify the correct record.

It covers account details, phone verification, device and browser signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, security checks and how you can request access or correction.

We use phone verification to connect an account request with the person making it, protect login access and confirm privacy requests. If your phone detail changes, contact us through the account support path so we can check the request before changing the record.

Yes. The Privacy Policy covers payment references and status information linked to DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account activity. We use those records to trace an account event, not to request your wallet password.

A login may provide browser, device and session signals such as the type of access environment and unusual sign-in patterns. We use them for account security and request checks. They do not mean we need your device passcode or unrelated personal files.

Contact us through the account support path and state whether you want access, correction or clarification. Include the account contact detail used during the account step. We may verify your identity first, and the response depends on local law and applicable retention duties.

We keep records while they are needed for account security, payment-status checks, dispute handling, service administration or legal duties. The period can differ by record type. When continued retention is no longer needed, we remove or restrict the record where practical.

You can manage cookies through your browser settings. Cookies may help keep your session connected and show which policy pages are opened. If you block or delete them, login continuity or page functions may change. Your available choices depend on local law.

Privacy Policy for 7 dewa Accounts

Privacy Questions Near Your Account

Inside 7 dewa Privacy Controls

Account details

Device signals

Cookies

Payment records

Retention period

Your request

Privacy Policy Answers for Indonesia

01 What does the 7 dewa Privacy Policy cover?

02 Why does 7 dewa collect phone verification details?

03 Does the Privacy Policy cover DANA and QRIS records?

04 What device data can 7 dewa see when I sign in?

05 How do I request a copy or correction of my data?

06 How long does 7 dewa keep account and wallet data?

07 Can I manage cookies used with the Privacy Policy pages?

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